Chatbots, Cloud and beyond – Impressions about the PaaS Forum in Split

The yearly PaaS Forum should be a fix appointment in every Oracle-focussed IT Specialist. Why do I think that? Here are some reasons:

  • Get aligned with the newest products, features and roadmap information regarding Orcale’s massively growing Cloud offering
  • Get into touch with Oracle Product Management, Architects from the A-Team and leading experts from diverse Oracle Partners
  • Use the productive atmosphere at beautiful locations to network and talk about the newest trends and challenges in the IT market

This year the conference took place in Split at the beautiful Croatian coast in an excellent hotel; ideal settings for a productive and valuable working atmosphere.

The topics of the conference were all related to the Oracle Cloud Platform and insights into the roadmap as well as the strategy and where things are heading to. The key aspects of that will be briefly covered in the following.

Chatbots awakens

It sounds a little more scary than it really is; we will not run into a Terminator-like Skynet vision! But, it’s fact that chatbots seems to become more and more relevant, even for the business world.

In the consumer area chatbots are commodity. Intelligent asssitents like Siri or Alexa are helping us to organize daily work. Companies can also leverage from that. With today’s technologies the creation of those virtual assistants is possible in a quite easy way.

Key to be successful is to train the bot to identify the intent of the conversation partner, so that it can provide an appropriate answer. Since natural language is not that easy and straight-forward this can be challenging, because the bot also needs to know about synonyms, etc. In addition, a chatbot must be enabled to be self-learning, which is supported throug Machine Learning algorithms.

With their Chatbots Development Platform, Oracle allows the implementation of those virtual assistants. With Facebook as a strong cooperation partner in this space, Oracle seems to be well prepared to be at top, when the broad business adoption of chatbots begins.

APIs as a key enabler for new business models

APIs are doors to an enterprises data, services and processes, which might be exposed to the outbound world. Those APIs need to be managed to allow the definition of security, thread protection and throttling. In addition, things like API usage monitoring and monetization are also very important since a consistent API management approach is a key enabler for new business models.

With Oracle API Platform Cloud Service (APIP CS), which will come out soon, Oracle addresses the needs for implementing a consistent API Management approach, which covers the full API lifecycle from design over implementation to deployment, monitoring and management. The acquisition of Apiary, which covers the full API design lifecycle, makes the platform even more complete. You should definetly keep an eye on this upcoming product.

Integration is not dead yet

The basis for adopting new concepts, like for example IoT, are integrated enterprise systems. Even if integration as such is not as sexy as chatbots, since it purely happens in the background without user interaction, it is essential for keeping backend systems into sync with each other and for supporting concepts like a harmonized data model.

With Integration Cloud Service (ICS) and SOA Cloud Service (SOA CS) Oracle provides a first class integration offering, which enables the implementation of hybrid integration architectures. Those architectures are relevant to support companies on their way to the Cloud.

Containerization as basis for flexible architectures

Markets are very dynamically today, which causes companies to react on that. Furthermore technology is also evolving faster. To keep up with that, an ability to change mindset is needed throughout an organization. This means the business side as well as the IT. Therefore applications, which depict business capabilities, need to be changeable in an appropriate amount of time, without disturbing the business continuity.

With the Oracle Cloud Platform it is possible to create applications in a Microservice architectural style, by using Servics like Application Container Cloud Service (ACCS) or Container Cloud Service (CCS). A broad palette of technologies is supported by ACCS and CCS, applications can be scaled out at runtime and containers can be orchestrated, which makes the solutions even more powerful and flexible. To support flexibility agility a complete DevOps approach can be established by leveraging Oracle Developers Cloud Service’s collaboration and development features.

With that services, Oracle provides a very consistent approach to develop next gen applications and services, adressing the volatility of markets, business requirements and technologies.

Human-centric business workflows

Depicting human-centric workflows can be done Process Cloud Service (PCS) that’s nothing new. With PCS straight-forward workflows can be expressed using BPMN. But when business processes have a more dynamic character, it will be difficult to address those with BPMN.

For depicting dynamic business processes Adaptive Case Management (ACM) is needed. This was already part of Oracle BPM 12c and now will also become part of PCS. This is great and makes even more valuable for businesses, since with that capability the platform provides the basis for Enterprise decision modeling and Human-centric business workflows.

ACE world record in integrating Cloud Services

From the ACE team a showcase was delivered showing the integration of 15 (!) different Cloud Services in a Showcase in which a Voting Platform, for this years Open World music act, was created.

The team lead by Lucas Jellema showed impressingly how different Oracle Cloud Services (DevCS, APIP CS, PCS, ICS, SOA CS, ACCS, CCS,…) can be combined and integrated with each other to depict a Cloud native application.

The ACE team consists of:

  • Lucas Jellama
  • Lonneke Dikmanns
  • Richard Olrichs
  • Danilo Schmiedel
  • Mark Simpson
  • Torsten Winterberg
  • Sven Bernhardt

It was good fun and also very experiencing, being part of this great team.

Conclusion

It was again a great conference, which I personally left totally inspired with new ideas, taken from the spirit of the conference. Good to see that Oracle is making their way in the Cloud space consistently and is taking the partners with them on this journey. It is essential to build up knowledge in this space, since there seems to be lack of knowledge in the market; homework for us as partners!

Special thanks to Jürgen Kress for building up such a great and powerful community of friends!

 

 

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3 thoughts on “Chatbots, Cloud and beyond – Impressions about the PaaS Forum in Split

  1. Pingback: Articles PaaS Partner Community Forum 2017 | SOA Community Blog

  2. Pingback: Articles PaaS Partner Community Forum 2017 | WebLogic Community

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